All About Shipping

Handling Time

You’ll receive your tracking code within this time period.

ADD TO CART products

    • 1 – 3 days (Usually 1 day)

BUY FROM FACTORY products

    • 7 – 14 days (Usually 7 days)

Note: Essence Lotion allows customers to order high in demand items using “BUY FROM FACTORY” option. These products typically are on their way to our warehouse or in the process of being manufactured.

Country and Shipping Time Estimates

 

Country Estimated Shipping Time Cost (in MYR)        
    Below 150g Below 250g Below 500g Below 1kg Below 2kg
Malaysia 2 to 7 days 3.8 3.8 3.8 6 8
  Zone 1          
Brunei 4 to 10 days 10 15 25 40 80
Singapre 4 to 10 days 10 15 25 40 80
Cambodia 4 to 10 days 10 15 25 40 80
Hong Kong 4 to 10 days 10 15 25 40 80
Laos 4 to 10 days 10 15 25 40 80
Myanmar 4 to 10 days 10 15 25 40 80
Philiphines 4 to 10 days 10 15 25 40 80
Thailand 4 to 10 days 10 15 25 40 80
Indonesia 4 to 10 days 10 15 25 40 80
Vietnam 4 to 10 days 10 15 25 40 80
  Most Clients Countries          
India 6 to 11 days 13 20 35 60 110
USA 6 to 11 days 13 20 35 60 110
Canada 6 to 11 days 13 20 35 60 110
Australia 6 to 11 days 13 20 35 60 110
New Zealand 6 to 11 days 13 20 35 60 110
China 6 to 11 days 13 20 35 60 110
  Other Countries          
Algeria 6 to 11 days 13 20 35 60 110
Angola 6 to 11 days 13 20 35 60 110
Argentina 6 to 11 days 13 20 35 60 110
Austria 6 to 11 days 13 20 35 60 110
Bahrain 6 to 11 days 13 20 35 60 110
Bangaladesh 6 to 11 days 13 20 35 60 110
Belarus 6 to 11 days 13 20 35 60 110
Belgium 6 to 11 days 13 20 35 60 110
Brazil 6 to 11 days 13 20 35 60 110
Cambodia 6 to 11 days 13 20 35 60 110
Cameroon 6 to 11 days 13 20 35 60 110
Chile 6 to 11 days 13 20 35 60 110
Colombia 6 to 11 days 13 20 35 60 110
Costa Rica 6 to 11 days 13 20 35 60 110
Cyprus 6 to 11 days 13 20 35 60 110
Czechia 6 to 11 days 13 20 35 60 110
Cote dIvoire 6 to 11 days 13 20 35 60 110
Denmark 6 to 11 days 13 20 35 60 110
Dominican Republic 6 to 11 days 13 20 35 60 110
Ecuador 6 to 11 days 13 20 35 60 110
Egypt 6 to 11 days 13 20 35 60 110
El Salvador 6 to 11 days 13 20 35 60 110
Estonia 6 to 11 days 13 20 35 60 110
Ethiopia 6 to 11 days 13 20 35 60 110
Finland 6 to 11 days 13 20 35 60 110
France 6 to 11 days 13 20 35 60 110
Georgia 6 to 11 days 13 20 35 60 110
Germany 6 to 11 days 13 20 35 60 110
Ghana 6 to 11 days 13 20 35 60 110
Greece 6 to 11 days 13 20 35 60 110
Guatemala 6 to 11 days 13 20 35 60 110
Hong Kong 6 to 11 days 13 20 35 60 110
Hungary 6 to 11 days 13 20 35 60 110
Ireland 6 to 11 days 13 20 35 60 110
Isreal 6 to 11 days 13 20 35 60 110
Italy 6 to 11 days 13 20 35 60 110
Japan 6 to 11 days 13 20 35 60 110
Jordan 6 to 11 days 13 20 35 60 110
Kazakhstan 6 to 11 days 13 20 35 60 110
Kenya 6 to 11 days 13 20 35 60 110
Kuwait 6 to 11 days 13 20 35 60 110
Latvia 6 to 11 days 13 20 35 60 110
Lebanon 6 to 11 days 13 20 35 60 110
Lithuania 6 to 11 days 13 20 35 60 110
Luxembourg 6 to 11 days 13 20 35 60 110
Madagascar 6 to 11 days 13 20 35 60 110
Mauritius 6 to 11 days 13 20 35 60 110
Mexico 6 to 11 days 13 20 35 60 110
Morocco 6 to 11 days 13 20 35 60 110
Mozambique 6 to 11 days 13 20 35 60 110
Myanmar 6 to 11 days 13 20 35 60 110
Nepal 6 to 11 days 13 20 35 60 110
Netherlands 6 to 11 days 13 20 35 60 110
Nicaragua 6 to 11 days 13 20 35 60 110
Nigeria 6 to 11 days 13 20 35 60 110
Norway 6 to 11 days 13 20 35 60 110
Oman 6 to 11 days 13 20 35 60 110
Pakistan 6 to 11 days 13 20 35 60 110
Pananama 6 to 11 days 13 20 35 60 110
Paraguay 6 to 11 days 13 20 35 60 110
Peru 6 to 11 days 13 20 35 60 110
Poland 6 to 11 days 13 20 35 60 110
Portugal 6 to 11 days 13 20 35 60 110
Puerto Rico 6 to 11 days 13 20 35 60 110
Romania 6 to 11 days 13 20 35 60 110
Russia 6 to 11 days 13 20 35 60 110
Saudi Arabia 6 to 11 days 13 20 35 60 110
Senegal 6 to 11 days 13 20 35 60 110
Serbia 6 to 11 days 13 20 35 60 110
Slovakia 6 to 11 days 13 20 35 60 110
Slovenia 6 to 11 days 13 20 35 60 110
South Africa 6 to 11 days 13 20 35 60 110
South Korea 6 to 11 days 13 20 35 60 110
Spain 6 to 11 days 13 20 35 60 110
Sri Lanka 6 to 11 days 13 20 35 60 110
Sweden 6 to 11 days 13 20 35 60 110
Switzerland 6 to 11 days 13 20 35 60 110
Taiwan 6 to 11 days 13 20 35 60 110
Tanzania 6 to 11 days 13 20 35 60 110
Thailand 6 to 11 days 13 20 35 60 110
Tunisia 6 to 11 days 13 20 35 60 110
Turkey 6 to 11 days 13 20 35 60 110
Uganda 6 to 11 days 13 20 35 60 110
Ukraine 6 to 11 days 13 20 35 60 110
United Arab Emirates 6 to 11 days 13 20 35 60 110
United Kingdom 6 to 11 days 13 20 35 60 110
Uzbekistan 6 to 11 days 13 20 35 60 110
Venezula 6 to 11 days 13 20 35 60 110
Vietnam 6 to 11 days 13 20 35 60 110
Zambia 6 to 11 days 13 20 35 60 110
Zimbabwe 6 to 11 days 13 20 35 60 110

 

Return and Refund

In the case you are not satisfied with your purchase

Example

    • Damaged items
    • Wrong shipment
    • wrong type, wrong shade (by our inventory handler’s fault)

Kindly inform the customer service within 14 days, after receiving the products.

We’ll be glad to help you solve the problem.

hi@essencelotion.com