FREQUENTLY ASKED QUESTIONS
Answer: Click on the products you want, select the options you want (if there’re an options), press the add to cart button. After you’re done adding items to the cart.
just click on the shopping bag above
And then select your payment option.
Secure Banking Connection
We offer our customers a safe way to pay using Credit / Debit Card
Alternatively customers can also use FPX (Online Banking)with all the major banks in Malaysia such as CIMB clicks, Maybank 2U and many more
If you’ve sign up through facebook login, your email is probably firstname.lastname@example.org if you haven’t recieve the email. Change your email in the “My Account (CLICK HERE)” section to your prefered Email and our system will automatically send you the E-mail.
If it still doesn’t work please Email our support. email@example.com
We’ve partner with technological leaders like Google Cloud and Cloud flare to bring the best user experience to our users, our websites are encrypted by Comodo an industry leader in security, as for our payment platform we use FPX which in our opinion the most secured payment partner available.
Answer: Yes, our products are 100% genuine, and imported from Korea. We offer refund to those customers who can prove that our products are not Genuine.
After payment have been confirmed.
Our Staff member will Email you your invoice alongside with your parcel tracking number
Most of the time it take around 24 hrs for the courier to update your tracking number into thier system.
Answer: Yes we do, if your items are not as described or not authentic we offer a full refund of your order so shop with confidence.
Answer: We work with a number of courier service, but we primarily use Pos Laju as it’s the most cost effective and generally the fastest.
We will switch around to other courier service for some areas to make sure fast delivery.